U.S. Department of Veterans Affairs
Core Infrastructure Services — 24x7 support
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA118-1015-0037
Value: $1,271,652
Clearance: Public Trust / Moderate MBI
Location: Austin TX · St. Louis MO · Martinsburg WV
Period: Oct 2015 – Oct 2018
Project management, administrative, and operational support for Exchange, Tivoli, SharePoint, and Health Solutions, together with security, configuration, and asset management. On-site support to core infrastructure offices.
VA Financial Services Center
Financial Services Center IT
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA118-1015-0042
Value: $935,490
Clearance: Public Trust / Moderate MBI
Location: Austin, TX
Period: Mar 2016 – May 2019
On-site professional services supporting FSC IT infrastructure, operations, and projects on behalf of VA and other government agencies.
VA Enterprise Program Management Office
EPMO — Benefits, Appeals and Memorials PMO
Sub
Prime: Favor TechConsulting, LLC
Contract: VA11817F10060018
Value: $793,427
Clearance: Public Trust / Moderate MBI
Location: Melbourne, FL
Period: Sep 2017 – Jun 2020
Project and program management support for the BAM portfolio, programs, and sustainment — covering capital planning and investment, communications, technical writing, configuration management, functional analysis, implementation and release management, schedule support, and engineering support.
VA Office of Information & Technology
Community Care System Enhancements
Sub
Prime: Favor TechConsulting, LLC
Contract: VA11816F10060010
Value: $779,609
Clearance: Public Trust / Moderate MBI
Location: Melbourne, FL
Period: 2018 – Sep 2019
Project management, requirements analysis, design, development, integration, testing and release support, warranty, and documentation for the Community Care claims program.
U.S. Department of Veterans Affairs
VALI Tier 2 Help Desk
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA118-1015-0043
Value: $386,213
Clearance: Public Trust / Moderate MBI
Location: St. Louis, MO
Period: Apr 2016 – Jul 2019
Tier 2 help desk support for VALI-supported applications, resolving tickets escalated from VA's National Service Desk, coordinating with other VALI help desks, and testing whether changes affect the supported applications.
VA Central Office
VACO IT Operations Support Services
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA11816F10260004
Value: $245,812
Clearance: Public Trust / Moderate MBI
Location: Washington, DC
Period: Apr 2017 – Oct 2018
SharePoint, web application, and CRM support for VA Central Office IT support services.
VA Central Office
SharePoint, Business Analytics & Dashboards
Sub
Prime: Favor TechConsulting, LLC
Contract: VA11817F10060011
Value: $243,240
Clearance: Public Trust / Moderate MBI
Location: Washington, DC (performed remotely)
Period: May 2017 – Feb 2019
Development, testing, and support — including bug fixes, updates, and technical support — for SharePoint sites, workflows, InfoPath forms, and metric charts and reports.
U.S. Department of Veterans Affairs
MAC Contract Support
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA118-1015-0040
Value: $195,082
Clearance: Public Trust / Moderate MBI
Location: Washington, DC
Period: Apr 2016 – Feb 2018
Tier 4 support, enterprise baselines, and configurations for Apple Mac devices across the VA enterprise.
Defense Health Agency
DHA USFHP Data Support
Sub
Prime: Favor TechConsulting, LLC
Contract: HT001518F0038
Value: $178,920
Clearance: Secret
Location: Remote
Period: Jul 2018 – Mar 2019
Information technology, data warehouse, and data processing support for the Designated Provider health care delivery system within the Military Health System — monthly data collection, DEERS interface for enrollment and eligibility, enrollment and capitation reporting, demographic database maintenance, and audit.
VA Consolidated Patient Account Center
CPAC IT Sustainment, Application & Tier 2 Support
Sub
Prime: Favor TechConsulting, LLC
Contract: 36C10B18N10060024
Value: $125,095
Clearance: Public Trust / Moderate MBI
Location: Asheville, NC
Period: Dec 2017 – Dec 2019
IT customer support across seven CPAC locations — computer and field service support, project management and planning, telecommunications, systems engineering, network and system-level support, asset management, and VistA support.
U.S. Department of Veterans Affairs
Macintosh (MAC) Support
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: VA118-16-D-1026 / 36C10B18N10260026
Value: $112,954
Clearance: Public Trust / Moderate MBI
Location: Washington, DC
Period: Feb 2018 – Feb 2019
Incident support for software installation and usage, hardware and software diagnosis and troubleshooting, and issue isolation for Apple-based solutions across a VA enterprise estate of approximately 1,750 Mac devices.
VA Digital Transformation Center
Digital Transformation Center Support
Sub
Prime: B3 Group, Inc.
Contract: B3TO-7014-T4NG12-002
Value: $105,600
Clearance: Public Trust / Moderate MBI
Location: Remote
Period: Sep 2017 – Sep 2018
Maintenance and updates to Digital Transformation Center standards and governance, with technical and operational support for the Salesforce platform and Force.com products.
VA Pharmacy Benefits Management Office
Pharmacy Graphical User Interface (AMPL)
Sub
Prime: Favor TechConsulting, LLC
Contract: 36C10B18N10060028
Value: $102,530
Clearance: Public Trust / Moderate MBI
Location: Remote
Period: Sep 2018 – Sep 2019
Full-lifecycle delivery of the AMPL Pharmacy GUI — requirements elaboration, sprint planning, software design and development, systems engineering, configuration management, unit through acceptance testing, cybersecurity testing and remediation, performance and regression testing, release and deployment, and support to the Authority to Operate assessment.
Veterans Health Administration — JALFHCC
ITOSIS — IT Operations, Sustainment & Infrastructure Support
Sub
Prime: B3 Group, Inc.
Contract: B3TO-7004-T4NG02-003
Value: $96,000
Clearance: Public Trust / Moderate MBI
Location: North Chicago, IL
Period: Sep 2018 – Sep 2019
On-site technical planning, coordination, implementation, and operational support for the Lovell Federal Health Care Center's integrated systems — network services, asset inventory, help desk, PC support, standard operating procedures, risk management and compliance, and emergency operations support.
Defense Health Agency
DHA USFHP Data Support
Sub
Prime: MicroHealth, LLC
Contract: USFHP-001-004
Value: $59,270
Clearance: Secret
Location: Remote
Period: Apr 2019 – Jun 2019
Continuation of data warehouse and data processing support for the Designated Provider health care delivery system within the Military Health System.
VA Office of Personnel Resource Management
OPRM Hosting Services
Sub
Prime: Pro-Sphere Tek, Inc.
Contract: PST-1056-T4V-0632-OPRM-PIT
Value: $7,500
Clearance: Public Trust / Moderate MBI
Location: Remote
Period: Sep 2015 – Feb 2016
Developed hosting architecture and migrated services from Terremark to the Datapipe hosting center.